Privacy Policy Statement

MCCH complies with the General Data Protection Regulation by: only retaining information that is strictly necessary, keeping information up to date, by storing it and destroying it securely, by protecting data from loss, misuse and unauthorised disclosure and by ensuring that appropriate technical measures are taken to keep personal data safe.

Personal data may be retained when you contact us to request for information about a service or to book an appointment or course.  We may also use data for record keeping and account keeping.

Information is never passed to a third party without the specific consent of the client or when we are required to do so by law. Cookies are used on this website to make the site easier to use and to track the traffic patterns of visitors.  We are operating an implied consent policy which means that we assume you are happy with this usage.  If you are not happy with this, then you should adjust web browser settings to disallow cookies.  Our website may contain links to other websites of interest.  However once you have used these links to leave our site you should note that we do not have any control over that other website.  Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at their privacy statement applicable to the website in question.

We will retain your data on an on-going basis if you are a returning client and for up to a year after your last appointment.   There may be individual cases where data will need to be kept for longer for example if there has been a complaint made or there is a legal matter outstanding.  If you have completed a course from MCCH your name and qualifications are kept on the IIPCH register with your permission and will be removed on your request.

We need to use your data in order to perform the service you request from us and because it is in your own and our legitimate interest to for us to do so.

Your Rights

Individuals are provided with legal rights governing the use of private data – these rights are known as Individual Rights under the Data Protection Act 2018 and comprise:

The right to be informed about the personal data processed
The right to access of our personal data
The right to object to the processing of our personal data
The right to restrict the processing of your personal data
The right to rectification of your personal data
The right to deletion of your personal data
The right too data portability – to receive an electronic copy of your data

If you would like to exercise your individual right you can make contact at any time to hazel@hypnotherapyinedinburgh.co.uk

You can also raise a complaint to the Independent Commissioner’s office (ICO) if you think there is a problem with the way we are handling our data see: https:/ico.org.uk/concerns/handling